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We’re All About Continuous Improvement! The Office of Process Improvement Wants to Hear from YOU!

Author:  Vivian Engen, Process Improvement Intern
December 12, 2018

Calling all Team CDOTers! We’re the Office of Process Improvement. You might have seen us at a Lean Everyday Ideas booth at a regional Roadeo, in a Change Management course, or out talking about continuous improvement at CDOT.

gary geneva michelle

Gary Vansuch (Director of the Office of Process Improvement), Geneva Hooten (Innovation and Improvement Lead), and Michelle Malloy (Senior Program Manager)  

We’re coming to you today with a short survey that will be used to help understand how well the Office of Process Improvement’s innovation, improvement, change management and strategy services are meeting Team CDOT's needs across the state.  We want to continuously improve our services to you and in the words of our Customer Service Value: We strive to provide the highest level of customer satisfaction and experience!  With a can-do attitude, we work together and with others to respond effectively to our customer's needs.

So tell us what you (our customers) think: How can the Office of Process Improvement better serve you?

OPI interns

“We want to hear from you!” - Process Improvement Interns (from left to right) Niles Koenigsberg, Meagan Brown, Shay Reilly, Vivi Engen and Quentin Boose

We want to hear it all!

good bad or urgly

The good, the bad, and the ugly, tell us about it!

Please take this short survey to let us know how we are doing.  survey For CDOT Employees Only!

By completing this survey, you will be entered to win an Office of Process Improvement gift bag - lots of amazing things in this one!

win the prize

How do I win these cool prizes? Just take the survey and you will be automatically entered to win!

Thank you in advance for your time and thoughtful input in helping the Office of Process Improvement focus in on Team CDOT's Excellence Value:

We are committed to quality! We are leaders and problem solvers, continuously improving our products and services in support of our commitment to provide the best transportation system for Colorado.