Business Center

Pluses & Deltas

Why do Pluses & Deltas at your meetings?

 
1

Instant Feedback

2

Hold Better Meetings & Training Classes

3

Capture Initial Impressions

4

Continuous Improvement Through Reflection

Purpose: This quality tool provides a simple method for individuals or teams to engage in reflection as an approach to continuous improvement. The +/∆ evaluation can help inform the changes needed to achieve higher levels of performance.

Pluses  

  • Identify the things that are working, first
  • Pluses are the items that the individual or team wants to maintain and build upon

Deltas (opportunities for improvement) 

  • Identify the opportunities for improvement. These are the things that can be changed so that the individual or team may be more effective
  • Deltas should be action-oriented and begin with a verb
  • Deltas should be specific
  • Deltas should be within the realm of possibility
  • Deltas should be reviewed and acted upon

For more information, visit the following links

ACPS Quality Tools: Plus/Delta

How Not to Screw up Pluses and Deltas

Colorado: The Official State Web Portal