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Privacy Policy

Table of Contents
Information Collected and How it is Used
Personal Information and Choice
Public Access to Information
Nondisclosure of Certain Personal Information
Review and Correction of Personally Identifiable Information
Cookies
Security
Disclaimer
Contact Information

Introduction

The Colorado Department of Transportation (CDOT) Web Privacy Policy is outlined below. This policy addresses the collection, use and security of and access to information that may be obtained through use of the CDOT Web.

Information Collected and How it is Used

What information we collect if you only browse this site.
If you do nothing during your visit to our web site but browse and read web pages, our web server will record certain information about your visit. None of this information is tied to your personal identity; you can browse our site anonymously.

We collect and store the following information about your visit:
The Internet Protocol Address and domain name used. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. This address translates into the domain name of your service provider. (e.g. xcompany.com or yourschool.edu);

The type of web browser software and operating system software you used;
The date and time you visited this site;
The web pages or services you accessed at this site; and
The web site you visited prior to coming to this web site.

The information CDOT automatically collects is used only to help us understand how people are using our services. CDOT analyzes this information to determine how our web site is being used, so that we may continually improve the site's usefulness to the public.

What information we collect if you volunteer it.
If during your visit to our web site you participate in a survey, send us email, download software, or perform some other transaction on-line, the following additional information will be collected:

The email address, and contents of email, for those who communicate with us via email.
Information volunteered in response to a survey.
Information volunteered through an on-line form for any other purpose.

The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.

We use your email to respond directly to you, to address issues you identify in your email, to further improve our web site, or to forward to another agency for appropriate action. Survey information is used to continually improve our services. Information from other on-line forms is used to provide you with a particular service.

Personal Information and Choice

You may choose whether to provide personal information on-line.

"Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.

We do not collect personal information about you unless you voluntarily provide it to us by sending us e-mail or completing an on-line form. You may choose not to contact us by email or to provide any personal information using an on-line form. Your choice not to participate in these activities will not impair your ability to browse CDOT Web and view the information provided on the site.

If personal information is requested on the web site or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by state or federal law.

If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact the CDOT representative shown in the Contact Information section of this notice.

Users are cautioned that the collection of personal information requested from or volunteered by children on-line or by email will be treated the same as information given by an adult, and may be subject to public access.

Public Access to Information

In Colorado, laws exist to ensure that state government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records that serve various needs, including the privacy of individuals. Exceptions are provided by both state and federal laws.

All of the information collected at this site becomes public records that may be subject to inspection and copying by members of the public, unless an exemption in law exists. The provisions of RCW 42.56.070(1) state that:

"Each agency, in accordance with published rules, shall make available for public inspection and copying all public records, unless the record falls within the specific exemptions of subsection (6) of this section, this chapter, or other statute which exempts or prohibits disclosure of specific information or records. To the extent required to prevent an unreasonable invasion of personal privacy interests protected by this chapter, an agency shall delete identifying details in a manner consistent with this chapter when it makes available or publishes any public record; however, in each case, the justification for the deletion shall be explained fully in writing."

In the event of a conflict between this Privacy Notice and the Public Records Act or other law governing the agency's disclosure of records, the Public Records Act or other applicable law will control.

Nondisclosure of Certain Information

CDOT may require you to provide certain personal information in order to complete a specific transaction. The information is required in order to provide you with specific services. You may choose not to provide this information, but if you choose not to provide it we will be unable to provide these services, and you will have to complete your transaction either in person or by mail.

Although information collected at this site may be subject to public inspection, members of the general public do not have a right to inspect your credit card numbers, debit card numbers, electronic check numbers, card expiration dates, or bank or other financial account numbers that are supplied to an agency for the purpose of electronic transfer of funds, except when disclosure is expressly required by law. RCW 42.56.210(1).

Review and Correction of Personally Identifiable Information

You can review any personally identifiable information we collect about you by using the information in the Contact Information section at the end of this Notice. You may recommend changes to your personally identifiable information you believe to be inaccurate by submitting a written or email request that credibly shows the inaccuracy. We will take reasonable steps to verify your identity before granting access or making corrections. (RCW 43.105.310)

Cookies

CDOT uses "cookies" to customize your browsing experience on the CDOT Web. Cookies are simple text files stored on your computer by your web browser. We use the cookie feature to store a randomly generated identifying tag on your computer that identifies your computer as a returning visitor to the CDOT Web and allows you to keep the text size you specified by clicking on the smaller or larger text option. We also use a cookie that collects anonymous traffic data.

If you choose to download software from CDOT, we do request that you provide personal information so that we may offer software support. This information is collected from an online form and stored on your computer in the form of a cookie. While this cookie will simplify your process for obtaining additional software, you may elect to decline this cookie.

Security

CDOT takes precautions to safeguard the personal information you provide through our web services. Secure Sockets Layer (SSL) technology with 128 bit encryption is used to ensure security.

You must use a web browser that supports 128 bit encryption to use the areas on this web site that collect your personal and financial information.

In 2007 the United States government's Computer Emergency Readiness Team (US-CERT) identified an increasing threat from software attacks that take advantage of vulnerable web browsers. US-CERT observed a trend whereby new software vulnerabilities are exploited and directed at web browsers through the use of compromised or malicious web sites. US-CERT provides information to help you secure your web browser.

This should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via CDOT web sites.

Disclaimer

The CDOT Web has many links to other sites on the World Wide Web. These include links to sites operated by other government agencies, nonprofit organizations, and private businesses. When you link to another site, you are no longer on the CDOT Web and this Privacy Notice will not apply. When you link to another web site, you are subject to the privacy policy of that new site.

Neither the State of Colorado, nor any agency, officer, or employee of the State of Colorado warrants the accuracy, reliability or timeliness of any information published by this web site, nor endorses any content, viewpoints, products, or services linked from this web site, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this web site does so at their own risk.

Contact CDOT

Complete the CDOT Contact Form for additional information

Web Content Policy

Purpose
This policy recognizes that it is necessary to include links on the CDOT Web site to Web sites outside CDOT 's control. The purpose of this policy is to clearly state that CDOT Web site is not a public forum for communication and debate. Links to external Web sites from the CDOT Web site are established and retained at CDOT 's discretion. This policy also provides guidelines on when links to external sources are inappropriate.

Use of information obtained from external Web sites is voluntary. Any information obtained from an external Web site is not guaranteed by CDOT and the user should review the accuracy of any information before relying upon it. Reference to any specific commercial product, process, or service by trade name, trademark, or otherwise does not represent endorsement or recommendation by CDOT .

Content Guidelines
Guidelines for Establishing a Link from CDOT to an External Website
Using the following acceptance criteria, CDOT will review every link and decide whether it is appropriate and relevant. An inappropriate external Web site may include, but is not limited to Web sites that:

  • Exhibit hate, bias, discrimination, pornography, libelous or otherwise defamatory content;
  • Advocates or promotes the use of alcohol, tobacco, or illegal drugs;
  • Lobby, advocate, or advance the policies and priorities of a particular industry, organization or enterprise. This may include sites of non-profit organizations;
  • Promote or makes available adult or sexually oriented entertainment or materials;
  • Promote, oppose, or makes available weapons or gambling;
  • Advocate for or against a candidate for public office or promote or oppose a ballot proposition.
  • Contain misleading or unsubstantiated claims.

Guidelines for Establishing a Link to CDOT from an External Website
Advance permission to link to CDOT is not necessary; however, CDOT Web site users should be aware that CDOT sub-pages may change at any time without notice. Anyone linking to CDOT should continuously verify links to sub pages.

Anyone linking to CDOT shall not display CDOT Web pages within frames, present CDOT content as its own, or otherwise misrepresent CDOT content, and they should not misinform users about the origin or ownership of CDOT content. Certain information on CDOT Web pages may be trademarked, service-marked, or otherwise protected as intellectual property. Protected intellectual property must be used in accordance with state and federal laws and must reflect the proper ownership of the intellectual property.

Oversight and Monitoring
The CDOT Public Relations Office, shall establish procedures to monitor the implementation and continuing oversight of this policy. These procedures shall include:

  1. A process for review of all new requests for external content links from a CDOT web page to another web page to ensure compliance with this policy prior to granting the request; and
  2. A periodic review to ensure that such links still comply with this policy.

Removal of Content
CDOT reserves the right, in its sole discretion, to remove links if it determines that an external Web site contains misleading or unsubstantiated claims, or does not meet one or more of the criteria set forth herein.

Links from the CDOT Web site will be reviewed regularly and may be removed for any of the following reasons:

  • The link no longer points to the original information or resource to which it was intended to point;
  • The Web site contains inaccurate or misleading information or has changed such that it is no longer in compliance with the acceptance criteria;
  • Access to the information has become difficult due to non-standard formatting, lengthy download times, or intrusive advertising;
  • The Web site is permanently unreachable or remains unavailable for a lengthy period.

Thank You

WE'RE WORKING ON IT!

Bridge Construction - HistoricalThank you for contacting the Colorado Department of Transportation.

Your inquiry/complaint/suggestion has been received successfully.

A response will be sent to you promptly if you requested to be contacted.

Facebook Comment Policy

The Colorado Department of Transportation (CDOT) uses Facebook to provide an open source for two-way communication, and welcomes comments, questions and ideas from all sides of the issues. While our ultimate goal is to foster engaging, productive conversations, we also expect individuals to maintain an acceptable degree of civility.

We understand that social media is a 24/7 medium; however, we cannot monitor, post or respond to comments 24/7. We will respond as quickly as possible. Generally, we will post or respond to comments from 7 a.m. to 7 p.m., Monday through Friday.

CDOT monitors all comments and reserves the right to immediately delete any comment we deem inappropriate. Repeated violations of the department's comment policy may cause the author to be blocked from the Facebook page.

A comment will be deleted if it contains the following:

  • Hate speech
  • Profanity, obscenity or vulgarity—including creative spellings of swear words using asterisks
  • Sexual content or links to sexual content
  • Defamation to a person or people
  • Comments that promote or advertise a person, business or commercial transaction
  • Comments that promote or oppose any person campaigning for election to a political office, or that promote or oppose any ballot measure
  • Comments that infringe on copyrights
  • Spam comments, such as the same comment posted repeatedly
  • Other comments that the department's social media team deems inappropriate

Disclaimer

CDOT disclaims any liability for any loss or damage resulting from any reliance on such information. Anyone who posts comments participates at his or her own risk, taking personal responsibility for posted comments, username and any information provided.

Comments posted to CDOT social media sites represent the opinions of the individuals providing the comment and not the views, positions or policies of CDOT.

All comments made on CDOT's social media sites are considered public records, and are bound by state and federal laws, and the Colorado Open Records Act.

Communications made through Facebook will in no way constitute a legal or official notice or comment to the Colorado Department of Transportation, or any official or employee of the state of Colorado for any purpose.

This comment policy is subject to modification at any time. Thank you for taking the time to read our comment policy. We hope you’ll check back with us often for news and information.

Questions / Comments / Concerns

Welcome to the Colorado Department of Transportation's (CDOT's) Contact Us page!

If you have a question, you may find your answer on our Frequently Asked Questions page. Otherwise, click on the related icon below to create a case with CDOT regarding your comment, question or concern.

    If you're reporting an issue with CDOT's phone, email or text travel alerts, please submit it by selecting the topic below that best describes the information you're seeking from our alerts system (e.g., traffic info; construction info; road condition info).

 You may also order a Colorado State Travel Map.

  See the state employee directory.

Road Conditions in Neighboring States

Transit & Rail

For bus/light rail schedules and fees in the Denver Metro Area, and other related questions or issues, please visit the Regional Transportation District's website.

For information on Bustang, CDOT's interregional express bus service, and other related questions or issues, visit CDOT's Transit & Rail website.

Motor Vehicle

Please visit the following agency for drivers licensing, commercial drivers licensing, motor vehicle title & registration, and many other motor vehicle related questions or issues: http://www.colorado.gov/revenue/dmv

For current road/weather conditions, please visit www.cotrip.org or dial 511.

Commercial Vehicle

Please visit the following agency websites for commercial vehicle information:

Oversize/Overweight/Overlength Permits:  http://www.coloradodot.info/business/permits/truckpermits
Port of Entry and DOT Numbers: https://www.colorado.gov/csp
Commercial Driver Regulations & Complaints: http://www.fmcsa.dot.gov/

Accessibility

Relay Colorado

Please call 711 or (800) 659-3656.

Statement

We have undertaken to use our knowledge and understanding of the ways in which different people access the Internet, to develop a web site that is clear and simple for everybody to use.

Validation

We have used XHTML 1.0 and CSS that conforms to specification, as laid out by the W3Cbecause we believe that usability and accessibility must have a solid foundation. If anything on this web site does not validate correctly, please contact the Site Administration, and not the Plone Team.

We have also endeavoured to achieve AA accessibility as measured against version 1.0 of the WCAG. We are aware however, that a number of the checkpoints of the WCAG are subjective — and although we are sure that we have met them squarely, there may be instances where interpretation may vary.

Text

Text size:

This site uses the Open Source Content Management System Plone and has been designed to be completely accessible and usable, working in accordance with the Web Content Accessibility Guidelines (WCAG v1.0). If there is anything on this site — accessibility or validation related — that is not according to the standard, please contact the Site Administration, and not the Plone Team.

Access keys

Access keys are a navigation device enabling you to get around this web site using your keyboard.

Available access keys

This site uses a setup that closely matches most international recommendations on access keys. These are:

  • 1 — Home Page
  • 2 — Skip to content
  • 3 — Site Map
  • 4 — Search field focus
  • 5 — Advanced Search
  • 6 — Site navigation tree
  • 9 — Contact information
  • 0 — Access Key details

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