Social Media Terms of Use Policy

The Colorado Department of Transportation (CDOT) uses social media (Facebook, Twitter, Instagram, LinkedIn and Youtube) to provide an open source for two-way communication, and welcomes comments, questions and ideas from all sides of the issues. While our ultimate goal is to foster engaging, productive conversations, we also expect individuals to maintain an acceptable degree of civility.

We understand that social media is a 24/7 medium; however, we cannot monitor, post or respond to comments 24/7. We will respond as quickly as possible. Generally, we will post or respond to comments from 7 a.m. to 7 p.m., Monday through Friday.

CDOT monitors all comments and reserves the right to immediately delete any comment we deem inappropriate. Repeated violations of the department's comment policy may cause the author to be blocked from our channels.

A comment will be deleted if it contains the following:

  • Hate speech
  • Profanity, obscenity or vulgarity—including creative spellings of swear words using asterisks
  • Sexual content or links to sexual content
  • Libelous comments (false statements that damage someone’s reputation)
  • Fighting words (statements that tend to incite an immediate breach of peace and are directed at a CDOT employee or employees)
  • Threats (statements communicating an intent to commit an act of violence)
  • Defamation to a person or people
  • Comments that promote or advertise a person, business or commercial transaction
  • Comments that promote or oppose any person campaigning for election to a political office, or that promote or oppose any ballot measure
  • Commercial speech (advertising for a business with the intent of gaining revenue)
  • Comments that infringe on copyrights
  • Comments that appear to incite or further illegal or criminal activity
  • Spam comments, such as the same comment posted repeatedly
  • Other comments that the department's social media team deems inappropriate


CDOT disclaims any liability for any loss or damage resulting from any reliance on such information. Anyone who posts comments participates at his or her own risk, taking personal responsibility for posted comments, username and any information provided.

Comments posted to CDOT social media sites represent the opinions of the individuals providing the comment and not the views, positions or policies of CDOT.

All comments made on CDOT's social media sites are considered public records, and are bound by state and federal laws, and the Colorado Open Records Act.

Communications made through Facebook will in no way constitute a legal or official notice or comment to the Colorado Department of Transportation, or any official or employee of the state of Colorado for any purpose.

This comment policy is subject to modification at any time. Thank you for taking the time to read our comment policy. We hope you’ll check back with us often for news and information.